SAM E-Newsletter - December 2019

A peek into what's been happening in the automotive industry!

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Our Christmas Hours

Christmas Day, Wednesday, 25th December 2019 - Closed
Boxing Day, Thursday, 26th December 2019 - Closed

New Years Day, Wednesday, 1st January 2020 - Closed
Thursday, 2nd January 2020 - Closed

If you have an emergency on the stat days, please call the after-hours emergency mobile on +64 272 860 940. Please note that the call will be chargeable.

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 SAM version 6.014 has been released!

If you would like to update your SAM software click on ‘Help’, select ‘Check For Updates’ from the menu, ‘Check Now’ and then just follow the instructions.

Always remember to run a back-up before you update your system.

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In SAM 6.014 we have implemented extensive enhancements to capture outgoing correspondence via the Contacts screen for Customers and Suppliers regarding email and SMS communications.

A Search Anywhere field has been added to the Customer Contacts screen.

Additional contacts can now be added to a Supplier when editing their details, using the button to the right of the field.

We have added some new features that can be activated on request – vvGarage and BuyerScore.
The new vvGarage add-on enables integration of bookings and CRM between SAM and the vvGarage smartphone app.
BuyerScore is an independent online Dealership and Automotive Workshop Ratings & Reviews service.

 

SMS Infrastructure

 This new SMS communication method is available to users on SAM version 6.015 or greater

Owing to our focus on continual improvement in product and service delivery, we have developed a new SMS service infrastructure that utilises modern web services to communicate.

This new method provides a more reliable and robust architecture and greater efficiency in the delivery of SMS messages compared to the superseded email based solution (MAPI or SMTP).

Follow the simple procedure below to switch over from the old SMS communication method to the newer and more efficient method:

Setup

Within SAM go to

1) Select the ‘Send Via’ option API

2) Select ‘Get Key

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If you cannot download your SMS Key and get an error then please contact the SAM helpdesk:

Call: 09 583 2455 or Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

We hope you enjoy the improved SMS messaging service.