Based in Oamaru, Peter Keown Automotives Ltd is North Otago's Mitsubishi service agent.
They have gained a reputation for efficiency, quality and exceeding customer expectations with the experience and level of service received.
It is vital to have the right tools and systems according to Peter & Susan Keown.
"In addition to high quality equipment and excellent qualified staff, we also need the best business systems available in our industry so when we decided to upgrade our software system we went to the market to find the ideal solution for our business."
"After extensive research we chose SAM."
The fact that SAM is the system of choice for the majority of NZ's automotive repair businesses gave them a lot of comfort in their decision.
"SAM is intuitive and was easy to learn. It now provides us with accurate information on our customer information, service history, service reminders, labour and parts analysis and job profitability."
"This combined with its integrated email and SMS capabilities & Time Clocking make our day to day operations a lot more efficient."
"We rarely need it, but when we do ask, the support we receive from the help desk is fantastic."
Susan says "I can't understand how anyone could run a workshop without SAM."
Peter & Susan Keown, Peter Keown Automotives Ltd, North Otago