We chose SAM for our Workshop Management System because although our previous software basically did what we needed, SAM offered a lot more features.
Even though it has more functionality than other workshop software, SAM is very straight forward to use and the training we received at start-up was very helpful.
When we need help or have questions the SAM help desk deal with these quickly, unlike our previous experience.
Our SAM system gets new updates regularly. A recent example is the collaboration with Repco which has made searching for parts and prices, providing quotes to our customers, and then ordering the parts a lot quicker and easier.